Be an upstander, not a bystander

Online or offline, bullying hurts. Teach your teens what is and isn't acceptable communication on the web. And if you suspect that your teen might be the victim of bullying or engaging in bullying activity, step in. The advice from our partners might also be useful when you have those conversations.

Advice from our partners


Cyberbullying can be a serious concern for young people and their parents. It is important for parents to talk to children about cyberbullying and how they understand the issue.

Go to for information and discussion points for parents to help children deal with cyberbullying.

For specific resources for young people on what to do if they are cyberbullied, visit

These Hector’s World® animated resources will help parents of younger children address the topic of cyberbullying:

Hector’s World Limited

Ages 2-9

For young children just starting their life online, a foundation of digital citizenship encompasses much more than online safety; it includes a number of different areas of knowledge a young child needs online today. Four key topics within the area of digital citizenship are:

  • Digital literacy
  • Media literacy
  • Online safety and security, or cybersafety
  • Information literacy

For a good learning foundation, young children need education that includes the values implied in the word ‘citizenship’ – the responsibilities and wonderful benefits of being a member of a caring community. Messages about respecting yourself and others, about standing together as a community and not tolerating hurtful behaviour, about celebration of diversity and respecting difference are as valid online as they are offline.

A great place for young children to learn about digital citizenship is this engaging, animated online world – Hector’s World®. This is an educational programme for children aged 2-9 years old which promotes the skills and values children need to grow into confident, knowledgeable and caring members of the online community – the ‘building blocks’ of digital citizenship.


Ages 10+

NetSafe provides resources to help New Zealanders learn to become safe and responsible digital citizens. A digital citizen is a person who demonstrates honesty and integrity online, relates positively to others, and is aware of the challenges of online activity and is building skills to manage those challenges. A digital citizen also thinks critically about their activities in cyberspace and the digital footprint they create.

Another useful website for parents to use is In My Day, which helps parents understand the online world and what young people do there. The range of activities young people do online creates both opportunities and challenges. This website will give you strategies to support young people as they manage their life online.

Safety tools

Discover Google safety tools designed to help your family monitor their online reputation.


Manage YouTube Comments

If someone is making comments that you don't like on your videos or Channel, you can block them on YouTube. This means that they won't be able to comment on your stuff or send you private messages.

Learn more

To block someone on YouTube, visit their Channel page, which should have a URL similar to

On their “About” tab, click the flag icon.

Lastly, click block user.


Share videos with just the right audience

Whether you want to keep a video private, share it with a few friends or release it to the world, there’s a privacy setting for you. On YouTube, videos are set to “Public” by default, but you can easily change the settings in “Privacy Settings” while you’re uploading the video. If you change your mind later, you can change the privacy of an already uploaded video.

Learn more

To change Privacy Settings, visit your Video Manager.

Find the video that you’d like to change, then click the Edit button.

Go to the “Privacy Settings” drop-down menu.

Pick Public to share with everyone, Unlisted to share with users who have a link to the video or Private to share with specific users.

Click Save changes.


Stop unwanted comments or tags

If you’d rather not see someone’s posts on Google+, you can block them by going to their profile and selecting Report/block [person’s name]. You can also mute specific posts to no longer see them in your stream.

Learn more

To block someone on desktop, go to their profile.

On the side of the profile click Report/block [person’s name].

Confirm that you want to block that person.


Choose whose updates you see in your stream

What if someone adds you to their circles, but you're not interested in interacting with them? If you don’t want to block them, you can mute them instead. If you mute a user, you will no longer receive notifications from them or their page.

Learn more

Open Google+.

Go to someone’s profile/page.

Click the arrow below their profile photo and info.

Select “Mute [person/page]”.


Control the chatter about your videos

It’s easy to moderate the comments on your YouTube channel. You can choose to delete comments or to hold comments from certain people or with certain keywords from being published before you review them.

Learn more

To moderate comments, click the arrow at the upper right-hand side of a comment to see your options.

Click Remove to take down the comment from YouTube.

Or, click Ban from channel to block the user from posting comments on videos and your channel.

In Comment Settings, you can require approval for all new comments before they’re posted or you can disable comments.

Comment Settings allows you to set filters for who can comment on your channel. You can also block comments with certain words.

See more safety tools